Training Calendar - 2022
 

Training Programmes Feb Mar
     
WRITING AND SPEAKING SKILLS    
Effective Writing and Emailing Skills 22 & 23 (Hotel) 22 & 23 (Online)
Grammar for Business Communication 17 & 18 (Hotel) 15 & 16 (Online)
Writing in Response to Complaints   4 (Hotel)
Effective Presentation Skills    
     
WORKPLACE SKILLS    
Skills for Positive Conversations    
Managing Stress and Staying Positive   11 (Hotel)
Handling Workplace Anger and Conflict   18 (Hotel)
Supporting Your Boss Effectively    
     
CUSTOMER SERVICE SKILLS    
Handling Difficult Customers on the Phone