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Training Calendar - 2020
Training Programmes
Nov
Dec
Live Stream via Zoom (virtual talks - 1.5 hours)
Techniques to Manage Stress
Understanding and Managing Anger
Writing to Unhappy Customers
WRITING SKILLS
Clear and Professional Business Writing
Effective Writing and Emailing Skills
3 & 4
Grammar for Business Communication
10 & 11
Writing in Response to Complaints and Negative Feedback
Avoiding Common Grammar Mistakes in Business Writing
OFFICE & ADMINISTRATIVE SKILLS
Managing Stress and Staying Positive
Managing Anger and Conflict
Manage Yourself First
Supporting Your Boss Effectively