Training Calendar - 2022
 

Training Programmes May Jun
     
WRITING AND SPEAKING SKILLS    
Effective Writing and Emailing Skills  

2 & 3 (hotel)

7 & 8 (online)
Grammar for Business Communication

 

 14 & 15 (hotel)
Writing in Response to Complaints    
Effective Presentation Skills    
     
WORKPLACE SKILLS    
Skills for Positive Conversations  

10 (online)

21 (hotel)
Managing Stress and Staying Positive    
Handling Workplace Anger and Conflict

24 (hotel)

 17 (hotel)
Supporting Your Boss Effectively    
     
CUSTOMER SERVICE SKILLS    
Handling Difficult Customers on the Phone