Training Calendar - 2021
 

Training Programmes Oct Nov Dec
       
WRITING AND SPEAKING SKILLS
Effective Writing and Emailing Skills  

22 & 23 (classroom)

25 & 26 (online) - confirmed

  
Grammar for Business Communication  

15 & 16 (classroom)

18 & 19 (online) - confirmed

  
Writing in Response to Complaints

6 (classroom)

8 (online) - confirmed

    
Effective Presentation Skills

26 (classroom)

28 (online)

    
       
WORKPLACE SKILLS
Skills for Positive Conversations    

7 (classroom)

10 (online)
Managing Stress and Staying Positive

12 (classroom)

15 (online) - confirmed

    
Managing Anger and Conflict    

14 (classroom)

17 (online)
Supporting Your Boss Effectively      
       
CUSTOMER SERVICE SKILLS
Handling Difficult Customers on the Phone

19 (classroom)

22 (online)