Training Calendar - 2021
 

Training Programmes Jul Aug Sep Oct Nov Dec
             
WRITING AND SPEAKING SKILLS
Effective Writing and Emailing Skills  

18 & 19 (classroom)

12 & 13 (online)

   

22 & 23 (classroom)

25 & 256 (online)

 
Grammar for Business Communication  

23 & 24 (classroom)

26 & 27 (online)

   

15 & 16 (classroom)

18 & 19 (online)

 
Writing in Response to Complaints

6 (classroom)

23 (online)

   

6 (classroom)

8 (online)

   
Effective Presentation Skills      

26 (classroom)

28 (online)

   
             
WORKPLACE SKILLS
Skills for Positive Conversations    

14 (classroom)

17 (online)

   

7 (classroom)

10 (online)

Managing Stress and Staying Positive

13 (classroom)

30 (online)

   

12 (classroom)

15 (online)

   
Managing Anger and Conflict    

7 (classroom)

10 (online)

   

14 (classroom)

17 (online)

             
CUSTOMER SERVICE SKILLS
Handling Difficult Customers on the Phone

16 (classroom)

27 (online)

   

19 (classroom)

22 (online)