Training Calendar - 2020
 

Training Programmes July August
Live Stream via Zoom (virtual talks - 1.5 hours)    
Writing to Unhappy Customers 20  
Understanding and Managing Anger 22  
Techniques to Manage Stress 21  
     

WRITING SKILLS

    
Clear and Professional Business Writing  

18

(online training)
Effective Writing and Emailing Skills    
Grammar for Business Communication    
Writing in Response to Complaints and Negative Feedback    
Avoiding Common Grammar Mistakes in Business Writing  

21

(online training)
     
OFFICE & ADMINISTRATIVE SKILLS    
Managing Stress and Staying Positive    
Handling Anger and Conflict    
Manage Yourself First

7 & 8

(online training)

  
Supporting Your Boss Effectively