Training Calendar - 2020
 

Training Programmes August
Live Stream via Zoom (virtual talks - 1.5 hours)  
Techniques to Manage Stress 20 (10am-11.30am)
Understanding and Managing Anger 20 (1pm-2.30pm)
Writing to Unhappy Customers 20 (3.30pm-5pm)
   

WRITING SKILLS

 
Clear and Professional Business Writing

18

(online training)

Confirmed to Run

Effective Writing and Emailing Skills  
Grammar for Business Communication  
Writing in Response to Complaints and Negative Feedback  
Avoiding Common Grammar Mistakes in Business Writing

21

(online training)

Confirmed to Run

   
OFFICE & ADMINISTRATIVE SKILLS  
Managing Stress and Staying Positive  
Managing Anger and Conflict  
Manage Yourself First  
Supporting Your Boss Effectively