Why do you need to learn how to work with difficult people?
Your job is rarely just a job. Your job can form a substantial part of your existence. It is where you form your identity, derive self-worth, as well as find meaning and fulfilment.
If you can get along with people at work, even difficult ones, you strengthen your source of support, energy, and growth. When these working relationships break down, they can become a source of aggravation, frustration, and stress.
If you know how to work with difficult people, you will be able to stay in control and not feel victimised. You can show that your confidence and performance will not be compromised by other people’s unreasonable behavior.
What will you gain from this one-day workshop?
This workshop will take you through the types of difficult people you may have to work with. It will suggest ways of working with these difficult people and possible things to say in challenging situations.
You will also learn strategies to apply when the techniques discussed do not work.