Bringing Your Best to the Workplace
What will you gain from this two-day workshop?
Apart from the technical skills you need to perform your job, it is also important to look within yourself to see if you can enhance your personal resources - your time, your mindset, and your attitude. How you manage yourself not only projects your professional image, it also has a direct impact on your performance and results.

This programme helps you to reflect on your own professional presence. You will become more self-aware, and be better able to command the respect that you deserve at the workplace. You will also gain an understanding of contemporary business behavior to better manage workplace interactions.

Another critical skill, very frequently described as a key trait that employers value, is the way you communicate at the workplace. This programme takes you through some important aspects of communication.

This programme also discusses the importance of problem-solving and decision-making. You will learn a simple yet effective decision-making tool to help you make sound and justifiable decisions.

The ability to focus on results is a sought-after trait. You will learn how to become more assertive to stay in control of your time.

Workshop Objectives
  1. Reflect on your own professional presence, and learn how to enhance this.
  2. Manage workplace dynamics that affect interpersonal relations.
  3. Learn how to state your needs and feelings clearly and respectfully.
  4. Understand the importance of verbal and written communication, and perform communication tasks with more awareness.
  5. Make sound and justifiable decisions.
  6. Be assertive and handle your own time professionally, in order to contribute to the overall objectives of your team and organisation.
  7. Know the pitfalls to avoid in using assertiveness skills.

Workshop Highlights
Your Self-Image
  • Understanding self-expressions and power-play
  • Getting the respect that you need and deserve
  • Being responsible and accountable
  • The 30-second self-check
  • Being self-aware and other-aware

Contemporary Business Behaviour
  • Micro-aggression
  • Unconscious biases
  • Self-righteousness
  • Office gossip
  • Humour

Your Phone Presence
  • Your verbal handshake
  • Projecting confidence and friendliness on the phone
  • Mobile phone etiquette

Understanding Communication
  • Email communication
  • Verbal communication
  • Virtual communication
  • Meetings

Developing Your Problem-Solving and Decision-Making Skills
  • Becoming a problem-solver
  • Making the right decisions
  • Analysing the risks involved
  • Admitting mistakes

Focusing on Results
  • Managing your tasks
  • Being assertive to stay in control

Trainer: Jolynn Chow

In-Class Training

Venue: Marriott Tang Plaza (or) Rendezvous Hotel Singapore (or similar)


TIME: 9am to 5pm

FEE: S$780 (no GST payable)

Contact Us

(65) 9633 1104

Email Us